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Website Use

Terms of Service

Rules and guidelines for using our website.

Effective date: November 12, 2026  ·  Applies to: 15handsandhearts.org

1. Acceptance of these terms

By accessing or using 15handsandhearts.org, you agree to these Terms of Service. If you do not agree, please do not use the site. These terms apply to all visitors, including clients, families, donors, and volunteers.

2. About this site

This site is operated by 15 Hands & Hearts Inc. (EIN 84-4680671), a 501(c)(3) public charity. The site provides information about our mission, equine-assisted therapy programs, and ways to support our work.

Medical Disclaimer: The information provided on this site is for general informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

3. Equine Activity Liability Warning

WARNING: Under Arizona law, an equine activity sponsor or equine professional is not liable for an injury to or the death of a participant in equine activities resulting from the inherent risks of equine activities. (A.R.S. § 12-553).

By participating in our programs, clients and their guardians acknowledge the inherent risks associated with interacting with large animals, including the risk of falls, kicks, bites, and other injuries. All participants are required to sign a comprehensive liability waiver and medical release prior to beginning therapy.

4. Charitable gifts

Donations made through this site are gifts to 15 Hands & Hearts Inc., not payments for goods, services, or therapy session fees. Gifts are made subject to our Donation & Refund Policy. Donors receive a receipt by email. Contributions are tax-deductible to the extent allowed by law; we do not provide tax advice and you should consult your own advisor.

5. Acceptable use

You agree not to:

  • Use the site in violation of any applicable law;
  • Attempt to gain unauthorized access to any part of the site, its servers, or any connected system;
  • Submit false information, spam, or malicious code through any form;
  • Copy, scrape, or republish substantial portions of the site without our written permission;
  • Use the site to harass, defame, or threaten any person.

6. Intellectual property

All content on this site — including text, graphics, the 15 Hands & Hearts name and logo, photographs, and the site's design — is owned by 15 Hands & Hearts Inc. or used with permission, and is protected by copyright and trademark law.

7. Third-party links and services

The site links to third-party services, including Stripe for payment processing and Candid for nonprofit verification. We do not control those services and are not responsible for their content or practices.

8. No warranties

The site is provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that the site will be uninterrupted, error-free, or free of harmful components.

9. Limitation of liability

To the fullest extent permitted by law, 15 Hands & Hearts Inc. and its directors, officers, employees, and volunteers will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the site.

10. Governing law and venue

These terms are governed by the laws of the State of Arizona, without regard to its conflict-of-laws principles. Any dispute will be brought exclusively in the state or federal courts located in Coconino County, Arizona.

11. Contact

15 Hands & Hearts Inc. · 8380 N Fleming Dr, Flagstaff, AZ 86004 · paul@15handsandhearts.org · +1 (813) 566-1830